Returns & Exchanges
At The Cardhub Australia, we want you to be completely satisfied with your purchase. If your items are damaged or incorrect, we offer a straightforward return process to ensure your collection remains in top condition.
Verify Eligibility
Ensure your items are in their original, unopened packaging with all seals intact within 14 days of delivery.
Submit a Request
Contact our support team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Pack your items securely in a sturdy box with protective padding to prevent any damage during transit back to our warehouse.
Process and Refund
Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing