Frequently Asked Questions
Everything you need to know about shopping with Australia's premier card destination.
How much does shipping cost within Australia?
We offer flat-rate standard shipping for $10 and express shipping for $15. Orders over $150 qualify for free standard shipping nationwide.
Do you offer international shipping?
Yes, we ship to select international locations including New Zealand, the USA, and the UK. Shipping costs are calculated at checkout based on weight and destination.
How do you ensure the safety of cards during transit?
Every order is packed with care using bubble wrap, team bags, and sturdy cardboard mailers or boxes to ensure your cards arrive in the condition described.
What is your return policy for TCG products?
Due to the nature of collectable items, we do not accept returns on sealed products (like booster boxes) once the factory seal is broken. For faulty accessories, returns are accepted within 30 days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and Zip Pay.
Are all your products authentic and factory sealed?
Absolutely. We source all our inventory directly from official distributors to guarantee that every product is 100% authentic and tamper-free.